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Weekend Sale! Get up to 2% off on all orders, use code HOLIDAY123
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How long will it take my order to arrive?It takes 1-5 days to process and ship orders.
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Can I change my billing address?You can edit the billing address at checkout page. The billing address can't be edited once payment information is submitted.
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Why was my parcel returned?This may happen for the following reasons: 1. Wrong address 2. Unable to deliver Contact our customer service for help.
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Can I cancel my order?You can cancel an order if the order has not been shipped. Chat us to cancel orders.
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Can I change/modify my order?MODIFY SHIPPING ADDRESS You can change your shipping address via "My Orders" for unshipped orders. The shipping address CANNOT be changed for shipped orders. You can contact our Customer service CHANGING SIZES AND COLOURS You can change your colour and size of your orders via "My Orders" for unshipped orders. The colour and size of your orders CANNOT be changed for shipped orders. You can contact our Customer service
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Do you have free return?We offer free returns on your first return for any order. You bear the expense of future returns.
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What is your return policy?Return your order within 10days after delivery for a refund or an exchange. Due to hygiene reasons, some products (like lingerie) are ineligible for returns. Returns Conditions All items should be unused and in brand new condition. All items should be packed well to avoid damages and returned in the original packaging. The first returns is free. The customers bears the cost of future returns except in some cases where the fault is from the Moddish. Please visit our Return Policy for additional information.
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How can I return items?You can return items within 10 days of delivery. Contact our customer service to initiate returns We will need: 1. Order number 2. Return reason
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What is the expiration date of MODDISH gift cards?MODDISH gift cards expire after 12months.
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